Sympatico High Speed Internet
I've been suffering through some very server internet problems with my Bell Sympatico High Speed Internet connection. It's been 3 days now since I reported the problem and so far have been told that they will escalate the issue. I've also logged the problem with the Bell techs at DSLReports. This is the 7 Mb/s package.
Here is the results from a test from speedtest.net
OUCH ! Only thing worse than
Well, Bell's internet is slow
Well, Bell's internet is slow again, And I do mean slow.
Speedtest.net
Ping: 223ms
Download: 0.80 Mbps
Upload: 0.03 Mbps
Bell Speedtest
Download: 657 kbps
Upload: 211 kbps
After working with Bell for
After working with Bell for over two weeks to get reasonable speed and reliability from the Bell Internet service, the situation has come to a head. Cogeco was here on Sunday to install their 7Mbps internet service. The Cogeco service has consistantly tested at over 7Mbps download and 800Kpbs upload. It's so nice to finally have a fast and reliable connection. The problems with Bell had been going on for so long I had forgotten what reasonable service is like.
To make the situation with Bell worse, when I phoned to cancel my internet service I was informed that I needed to give 30 days notice. When I informed Bell that the notice should not apply in this case since Bell was not able to provide the service as guaranteed in their agreement, I was told that I would be billed for the next 30 days. So the fight begins, there is no way in hell that I'm paying Bell for a service that they were not able to provide.